- BBB ACCREDITED BUSINESS MARKETING
BBB backs up your accredited business with consistent consumer advertising campaigns, public relations, consumer outreach and special events. Additionally, BBB provides expert support for your use of the BBB logo when you advertise to potential customers.
Accredited Business Certificate & Decal
Displayed at your place of business, the certificate and decal ensures your customers that you are a BBB Accredited Business and have pledged to adhere to BBB Standards.
Accredited Business Identification Program
BBB provides Accredited Businesses with materials to display the BBB logo in your local print advertising, documents and place of business.
Consumers see and hear BBB messages in all forms of the media- TV, radio, and newspaper. These messages educate the public to shop smart and to do business with BBB Accredited Businesses.
- DISPUTE RESOLUTION
Your affiliation with BBB increases public confidence in your business. We can help you resolve disputes fairly and without expensive litigation through our conciliation, mediation and arbitration processes. Dispute Resolution services are free to BBB Accredited Businesses and your customers.
BBB contacts you quickly concerning any complaints about your company so they can be resolved and avoided in the future. Satisfied customers often become repeat customers and often refer friends and family to your business.
A trust (escrow) account established by BBB gives you and your customers extra protection. Funds related to the transaction are held in the BBB's security account until goods or services are delivered. You can use this service personally or when your customers want extra assurance before doing business with you. In the event a dispute arises out of a transaction the funds will be held until the problem is resolved through the BBB Dispute Resolution process. This service is free to our members.
- ONLINE TECHNOLOGY
Internet surfers can check your accreditation status on our web site: www.bbb.org. All BBB accredited businesses are included on our searchable roster. If you have a web site address of your own, BBB can establish a hyperlink to your homepage free of charge.
Your customers can link to your business with one simple click.
Thousands of callers inquire about ethical businesses every day with BBB. BBB never recommends a company, but instead provides lists of our BBB Accredited Businesses by industry.
Businesses that qualify for BBBOnline display a special seal on their Internet web site. This seal links directly to the participant's online Reliability Report given by the BBB. Consumers can get the information they need about BBBOnline participants at precisely the moment they are considering making an online purchase. Having the BBBOnLine Reliability Seal on your site says that you meet the criteria for the BBB Code of Online Business Practices, a special set of good business practices designed for the Internet.
YOUR ACCREDITED BUSINESS REPORT
Reliability Reports are available 24 hours a day, seven days a week. When a prospective customer seeks more information before purchasing your service or product, your report is accessible from any touch-tone telephone on our 24-hour Voice Response System and via our web site. The BBB receives over 6,500 requests for information each day.
Our direct, unlisted telephone number is available for Accredited Businesses only. During normal business hours you will bypass the busy public telephone lines and speak with a live operator immediately. Call the Hotline to get Reliability Reports and help with complaints. For information or help with an out-of-state company, a BBB Representative will contact that BBB service area for you.
ACCREDITED BUSINESS NEWSLETTER
Torch Talk provides you and your employees with timely and important business and consumer information. We also keep your company up-to-date on all the BBB member-only events and activities.
An informed consumer makes the best customer. BBB provides several consumer education booklets, with wise buying tips, for you to give to your employees.
CHECK OUT NEW ACCREDITED BUSINESSES Do you routinely check out the record of new suppliers, clients, or contractors before you do business with them? If not, you should! Your BBB provides you with a quick and easy method to receive unbiased information about other businesses. Stop, think, and check with the BBB. Just one call could save you time, money and aggravation.
We can help you get the most of your advertising budget. An inquiry to the BBB from a potential customer, sparked by your ad, can turn a cautious buyer into your newest customer.
Tell your customers you are a BBB Accredited Business. Once you have signed the BBB Agreement you are able to use the torch in the following places:
Fax Cover Sheets
Local TV Ads
Local Radio Ads
Yellow Page Ads
There are many ways to promote your credibility and ethical standards by proudly showing customers the BBB torch.
- COMMUNITY SUPPORT
BBB Accredited Businesses proudly support the many programs we offer to our community, including: Charity Review, free speakers to high schools, anti-fraud tools for senior citizens, and other free consumer resources.
BEING A BBB ACCREDITED BUSINESS
Being a BBB Accredited Business may be one of the best decisions you'll ever make for your business. Your annual dues are cost effective and may be 100% tax deductible as a necessary business expense.