To expedite the complaint process please use our online complaint form
. However, if you prefer to provide your complaint in writing, and/or have documentation you wish to include you may download our printable complaint form and mail it to us.
Our mailing address:
PO Box 1000
DuPont, WA 98327
Please be sure to include COPIES
of your documentation and NOT
originals. None of the information provided to the BBB will not be returned to you.
Please note that the text of your complaint will be publicly posted on the BBB Website (BBB reserves the right to not post in accordance with BBB policy). Please do not include any personally identifiable information including but no limited to social security numbers, credit card numbers, bank account numbers, etc in describing the nature of your complaint. By submitting your complaint, you are representing that it is a truthful account of your experience with the business. BBB may edit your complaint to protect privacy rights and to remove inappropriate language.Downloadable Complaint Form