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06/11/2012

Toil Continues on Beaverton Timeshare Business

Phone calls, emails and views on bbb.org indicate that consumers are still inquiring to Better Business Bureau about Universal Timeshare Sales Associates.

03/09/2012

NCPW Reminder: Use Resources

For the fifth tip of National Consumer Protection Week—or NCPW—Better Business Bureau serving Alaska, Oregon and Western Washington reminds consumers to turn to consumer protection groups.

03/08/2012

NCPW Reminder: Guard Against Identity Theft

For the fourth tip of National Consumer Protection Week—or NCPW—Better Business Bureau serving Alaska, Oregon and Western Washington reminds consumers to take steps in identity protection.

03/07/2012

NCPW Reminder: Understand Purchase Rights

Pre-purchase and post-purchase, it is critical to understand consumer rights in case issues arise

03/06/2012

NCPW Reminder: Watch Out for Scam Red Flags

For the second tip of National Consumer Protection Week, Better Business Bureau serving Alaska, Oregon and Western Washington reminds consumers to heed scam warning signs

03/05/2012

NCPW Reminder: Check Business Licensing

A reminder to check business licensing before doing business with a company.

08/18/2011

Complaints Don't Have to Cost a Thing

Lookout scam victims and dissatisfied customers! Better Business Bureau has concerns about a recent complaint filed on Onlinebusinessscams.com of Phoenix.

11/15/2010

The BBB Eye - How Dora Can Help Protect Consumers

As much fun as the holidays are, it's a time when scam artists come out in full force. So this month on The BBB Eye, we're going to give you an update on the latest scams to watch out for.

01/27/2010

Motivated Complaint Handling Builds Trust

Eight Tips Show Businesses How To Resolve Disputes and Keep Customers

01/01/2008

FTC - The Keys to Hiring a Reputable Locksmith

If you’ve ever locked yourself out of your car or home, you know what a hassle it can be. Your first thought is to get someone to help you out of your situation. If a family member or friend can’t deliver a spare set of keys, your next call might be to a local locksmith. But before you make that call, consider this: According to the Federal Trade Commission (FTC), the nation’s consumer protection agency, some locksmiths advertising in your local telephone book may not be local at all. They may not have professional training. What’s more, some of them may use intimidating tactics and overcharge you.

10/01/2007

FTC - How to Advertise Consumer Credit & Lease Terms

This manual was prepared to help you, the advertiser, comply with requirements in federal law for advertising consumer credit and consumer leases. These requirements apply whenever you use specific terms in an advertisement promoting consumer credit or consumer leases. Although this manual is illustrated with newspaper advertisements, the law applies to all kinds of media advertisements for consumer credit and consumer leases.

06/01/2007

FTC - Mortgage Payments Sending You Reeling? Here's What to Do

The possibility of losing your home because you can't make the mortgage payments can be terrifying. Perhaps you are one of the many consumers who took out a mortgage that had a fixed rate for the first two or three years and then had an adjustable rate. Or maybe you're anticipating an adjustment, and want to know what your payments will be and whether you'll be able to make them. Or maybe you're having trouble making ends meet because of an unrelated financial crisis.

01/01/2007

FTC - High-Rate, High-Fee Loans (HOEPA/Section 32 Mortgages)

If you're refinancing your mortgage or applying for a home equity installment loan, you should know about the Home Ownership and Equity Protection Act of 1994 (HOEPA).

12/01/2005

FTC - Credit Repair: Self Help May Be Best

You see the advertisements in newspapers, on TV, and on the Internet. You hear them on the radio. You get fliers in the mail. You may even get calls from telemarketers offering credit repair services. They all make the same claims:

09/01/2005

FTC - Your Access to Free Credit Reports

The Fair Credit Reporting Act (FCRA) requires each of the nationwide consumer reporting companies – Equifax, Experian, and TransUnion – to provide you with a free copy of your credit report, at your request, once every 12 months. The FCRA promotes the accuracy and privacy of information in the files of the nation’s consumer reporting companies. The Federal Trade Commission (FTC), the nation’s consumer protection agency, enforces the FCRA with respect to consumer reporting companies.


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