Students paying thousands of dollars for foreign language study courses and study abroad programs say that World Link Education, Inc., or WLE, cashed tuition checks, but discontinued classes without notice.
The Seattle-based language school raised concerns with Better Business Bureau due to reports that it recently ceased operations and failed to provide explanations to its actively enrolled students.
Students in Beijing's Academy of Chinese Language Study staying in International housing complain that they have been kicked out or evicted, due to World Link's failure to pay the landlords. Fearing that the school has closed or the program has been cancelled, outraged complainants allege that they cannot reach the company or obtain a refund. Phone calls aren't going through, e-mail requests are denied or not fulfilled, and WLE has not responded to recent consumers' complaints presented by BBB.
Although their Web site and business licensing is still active, BBB has verified that WLE's publicly reported phone numbers, 800-621-3085 and 206-264-0941, are no longer in service.
"It is heartbreaking that these students have been abandoned financially, academically, and in some cases, globally," said Robert. W.G. Andrew, CEO of BBB serving Alaska, Oregon, and Western Washington.
Due to multiple serious and unanswered complaints, BBB gives World Link Education an "F" rating.
BBB is still working to determine if the company has gone out of business. To file a complaint or find out more information, please contact BBB or visit www.bbb.org. The state Attorney General's office may be able to help determine if the company has officially gone out of business.
About your BBB serving Alaska, Oregon and Western Washington:
Your Better Business Bureau is a not-for-profit organization funded by Better Business Bureau Accredited Businesses. The BBB's mission is to be the leader in advancing marketplace trust. For more information about the services and products provided by your BBB, call 206-431-2222 or 253-830-2924 in Washington, 503-212-3022 in Oregon, 907-562-0704 in Alaska, or visit our Web site at www.bbb.org.