Better Business Bureau is receiving inquiries and complaints about a company that offers to connect timeshare owners to renters and buyers, but has left several clients questioning the company's legitimacy.
Complaints allege consumers paid between $1,000 and $4,000 to VP Coast Properties; also going by Coast to Coast Timeshare and Coast to Coast Vacation Properties. After purchasing most complainants have had trouble reaching the company. Some are questioning if services paid for were actually performed; specifically regarding the sale of timeshares.
VP Coast Properties has an "F" rating with BBB serving Alaska, Oregon and Western Washington for failure to obtain licensing and unanswered complaints. BBB has received 535 inquiries about the company since February 2010.
BBB has tried to contact the business on numerous occasions. Multiple phone numbers connect to an answering service and e-mails receive no response. BBB has also received return mail from 2201 6th Ave., Ste. 438, Seattle—the alleged corporate headquarters—and no response from 245 8th Ave., #367, New York—the mailing address listed on vpcoast.com.
In addition, BBB cannot verify VP Coast Properties is licensed in any of the states it claims to operate: Washington, Nevada, Florida or New York.
Consumers are encouraged to check out businesses for free before they buy at www.bbb.org.