With flagship video game titles like Halo 4 and Call of Duty: Black Ops II hitting store shelves just in time for the holiday shopping season, Better Business Bureau reminds consumers that "Computer Software Publishers & Developers" and "Game & Supplies" companies are typically among BBB’s most-inquired-about industries.
Shady companies try to capitalize on the market dominance and name recognition of prominent businesses by releasing similar games or bootlegged copies of legitimate titles; while counterfeit or look-alike websites advertise games for much cheaper than genuine outlets. Some businesses may even deceive customers into complicated and difficult-to-cancel subscription services, as highlighted in a recent settlement by the Washington State Office of the Attorney General.
BBB serving Alaska, Oregon and Western Washington reminds gamers to not be "newbies" and set a game plan:
- Visit bbb.org/Find-Business-Reviews to research businesses before making purchases.
- Don't give out personal information that seems unnecessary to the transaction.
- Read the fine print carefully to avoid being locked into lengthy, expensive or unnecessary service plans.
- Pay with credit cards when possible - most cards carry zero-liability policies where account holders will not be held responsible if card numbers are lost or stolen - and retain documentation of transactions.
Read BBB’s October 2011 release Local Game Companies Top National BBB Inquiry List for more tips on smart gaming.
About your BBB serving Alaska, Oregon and Western Washington:
For 100 years, BBB has been advancing marketplace trust. BBB is a neutral not-for-profit organization that helps consumers find businesses, brands and charities they can trust. For more information on ethical business standards, BBB Accreditation, BBB Business Reviews, Charity Reviews, complaints, events and anti-fraud tips, contact BBB or visit www.bbb.org.
