Seattle-based Paradise Property Group claims to re-sell timeshares, but Better Business Bureau has recently received complaints concerning sales practice and contract issues.
Customers allege Paradise Property Group contacts them with an offer to buy their timeshares. Consumers claim the company asks for money upfront to cover processing fees and taxes. Some consumers claim to have paid as much as $55,000 to cover processing fees and taxes. Consumers further allege after they send money to the company's escrow account in Mexico, they do not hear from the company and do not receive their money back.
According to Washington Department of Licensing, timeshare companies and salespeople must be licensed with the state. Paradise Property Group is not registered.
BBB serving Alaska, Oregon and Western Washington advises timeshare holders to protect themselves.
- Start with trust by checking companies’ track records at bbb.org.
- Check consumer alerts and Washington licenses at dol.wa.gov.
- Be wary if companies ask for upfront fees to sell or rent timeshares.
- Always read the fine print of sales contracts or rental agreements.
- File timeshare complaints with BBB and the Washington Department of Licensing.
About your BBB serving Alaska, Oregon and Western Washington:
For 100 years, BBB has been advancing marketplace trust. BBB is a neutral not-for-profit organization that helps consumers find businesses, brands and charities they can trust. For more information on ethical business standards, BBB Accreditation, BBB Business Reviews, Charity Reviews, complaints, events and anti-fraud tips, contact BBB or visit www.bbb.org.
