YourDogSuppliesStore.com of Salem, OR has a pattern of Better Business Bureau complaints alleging product delivery issues.
Complainants say that some products are late and others never show. Consumers claim that, after payments have been made, the company is unresponsive to requests for products or refunds.
YourDogSuppliesStore.com has an "F" rating with BBB serving Alaska, Oregon and Western Washington. The company has failed to respond to 18 of its 21 BBB complaints.
Dog owners should be cautious when purchasing pet products from online retailers.
- Sit. Do research on online search engines before making purchases.
- Stay. Search for reliable "Pet Supplies & Foods – Retail" companies on bbb.org.
- Stop. Beware of sites with bad reviews by growling consumers.
Check with BBB for more tips on pet care and online shopping.
About your BBB serving Alaska, Oregon and Western Washington:
Better Business Bureau (BBB) is a neutral not-for-profit organization with the mission to advance marketplace trust. BBB is supported by BBB Accredited Businesses and provides ethical business standards, BBB Reliability Reports, Charity Review Reports, complaint handling, marketplace events and tips. For more information, contact BBB or visit www.bbb.org.
