In 2011, Better Business Bureau serving Alaska, Oregon and Western Washington provided 2,975,099 BBB Business Reviews on local companies - up 1.9 percent from 2,918,355 in 2010. Consumers continued to turn to BBB for help resolving disputes in 2011 with 37,159 complaints closed in BBB's local service area, compared to 35,967 in 2010.
Which industries generated the most BBB inquiries and complaints in 2011? BBB reveals the top 20 most-inquired and most-complained about industries: bbb.org/top20/.
- Cellular Telephone Service and Supplies
- Internet Selling Services
- Internet Access Provider
- Games and Supplies
- Contractors - General
- Roofing Contractors
In 2012, the year of BBB's 100-Year Anniversary, continue visiting bbb.org for free information on businesses, scams and other marketplace topics.