Mitigate Mother's Day Madness

5/10/2012

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Flowers, candy, gift baskets, jewelry and spa treatments may be at the top of the Mother’s Day shopping list, but be careful.

“Mother’s Day shoppers should be thinking about ‘when’ and ‘where’ to buy, especially with online orders and last-minute purchases,” says Robert W.G. Andrew, CEO of Better Business Bureau serving Alaska, Oregon and Western Washington. “Whether it is days or months in advance - or even after the holiday - BBB can help buyers screen sellers.”

Locally, BBB serving Alaska, Oregon and Western Washington notes the following inquiries in the last 36 months:
     •   6,609 on “Florists - Retail”
     •   5,362 on “Candy & Confectionery - Retail”
     •   7,785 on “Gift Baskets & Parcels”
     •   71,335 on “Jewelers - Retail”
     •   9,537 on “Day Spas”

Smart Start: Search retailers, shops and other services on bbb.org.
Online Orders: Review guarantees, shipping policies, delivery dates and charges on “rushed” orders. Provide pertinent contact information so companies can confirm shipping status.
Store Shopping: Inspect products thoroughly and maintain all purchase paperwork - including gift receipts.
Payment Protections: Collect customer service information, save receipts and pay by credit card when possible.

About your BBB serving Alaska, Oregon and Western Washington:
Working to advance marketplace trust, BBB is a neutral not-for-profit organization supported by BBB Accredited Businesses. BBB provides ethical business standards, BBB Business Reviews, Charity Reviews, complaint handling, marketplace events and tips. For more information, contact BBB or visit www.bbb.org.

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